Welcome to the redesigned Ziply Fiber App! Our aim is to help you easily self-service and manage your account or get help anywhere, any time - with just a few taps.
*You can also access the same services via a browser at http://ziplyfiber.com/myaccount/login
The App allows you a growing set of options for self-service, including:
• View & pay bill
• Set up/manage automatic payments
• Compare past bills
• Appointments/Service: View, reschedule or cancel
• View pending orders and track progress
• Upgrade service speed without a phone call (and, in some cases, without new equipment)
• Chat with live agents
• Update profile information, add users, or link additional Ziply Fiber service accounts
• See top troubleshooting solutions
• Get notified when Fiber is available at your address
*Coming soon: self-service troubleshooting tools and live outage notifications
As always, we appreciate your feedback and do read these reviews to fuel future roadmap items.
MyZiply App users: If you are having trouble moving your MyZiply information to the new Ziply Fiber app, please call 1888.947.9995 and we will be happy to help you transition.